This Privacy Policy for Rockfinding describes how we collect, use, and store user data when using our services. If you have any questions regarding this policy, please contact us. 

What Information Do We Collect?

We gather personal data that you provide willingly when you sign up for our Services, express an interest in learning more about us or our products and Services, or contact us in any other way.

We do not collect any sensitive user information.

Additionally, certain information is automatically collected when you interact with or use our Services. This information does not disclose your specific identity, such as your name or contact details, but it may include data regarding your device and its usage. 

This data includes your IP address, browser and device characteristics, operating system, language preferences, referral URLs, device name, country, location, details on how and when you engage with our Services, and other technical information. 

This information is primarily required to ensure the security and functionality of our Services, as well as for our internal analytics and reporting purposes.

How Do We Process Your Information?

We handle your personal information for various purposes, depending on your interactions with our Services, which include:

  • Managing account creation and authentication: We process your data to enable you to create and access your account and ensure its smooth functioning.
  • Addressing user inquiries and offering support: We use your data to respond to your queries and resolve any potential service-related issues.
  • Sending administrative information: Your information may be processed to send you updates about our products and services, changes to our terms and policies, and similar information.
  • Delivering personalized advertising: We process your information to create and display customized content and advertisements tailored to your interests, location, and more.
  • Evaluating and enhancing our Services, products, marketing, and your experience: Your data is used to identify usage trends, assess the effectiveness of our promotional campaigns, and improve our Services, products, marketing, and your overall experience.
  • Analyzing usage trends: Information about how you use our Services is processed to gain insights into usage patterns and make improvements accordingly.
  • Compliance with legal obligations: We process your information to fulfill our legal obligations, respond to legal requests, and protect, establish, or assert our legal rights.

Who Do We Share Your Personal Information With?

We may share your user data with third parties in the following circumstances:

  • Business Transfers: Your information may be shared or transferred in the context of, or during discussions regarding, any merger, sale of company assets, financing, or acquisition of our business, either in whole or in part, by another company.
  • When utilizing Google Maps Platform APIs: We may share your data with specific Google Maps Platform APIs (such as Google Maps API and Places API). For more details on Google’s Privacy Policy, please visit this link.

We do not assume responsibility for the security of any information you share with third parties that we may link to or that advertise on our Services but are not affiliated with us.

Our Services may provide links to third-party websites, online services, or mobile applications, and may also display advertisements from unrelated third parties that link to other websites, services, or applications. 

Consequently, we do not offer any guarantees regarding these third parties, and we will not be held liable for any losses or damages resulting from the use of such third-party websites, services, or applications.

Please note that any data collected by third parties is not covered by this privacy notice. We disclaim responsibility for the content, privacy practices, and policies of third parties, including other websites, services, or applications that may be linked to or from our Services. 

It is advisable to review the policies of these third parties and contact them directly for answers to your inquiries.

Use of Cookies 

We may use cookies, web beacons and pixels to access or store information. The website cookies collect the following data:

  • IP Address 
  • Device Type 
  • Operating System Type 
  • Prefered Language of the System 
  • Web Browser Type 
  • Email 

The majority of web browsers are configured to automatically accept cookies. However, if you wish, you can typically opt to configure your browser to delete or decline cookies. 

Please be aware that choosing to remove or reject cookies may impact specific features or services on our platform. To opt out of interest-based advertising provided by advertisers on our Services, please visit https://www.allaboutcookies.org/manage-cookies/.

If you have any inquiries or feedback regarding your privacy rights, you can Contact Us. 

How Do We Keep Your Information Safe?

We have put in place appropriate and sensible technical and organizational security measures aimed at safeguarding the personal information we handle. Nevertheless, despite our precautions and endeavors to fortify the security of your data, it’s important to recognize that no electronic data transmission over the internet or information storage system can be completely guaranteed to be 100% secure. 

Consequently, we cannot assure or guarantee that malicious actors, cybercriminals, or other unauthorized third parties will be unable to circumvent our security measures and illicitly obtain, access, steal, or alter your information. 

While we are committed to making every effort to protect your personal information, the transmission of personal data to and from our Services carries inherent risks that you assume at your discretion.

What Are Your Rights to Your Data?

You have control over your data, and you may review, change or terminate your account at any time. You have a right to object to the processing of your personal data. To make a request, feel free to Contact Us and we will act on your request. 

You have the option to unsubscribe from our marketing and promotional communications at any time. This can be done by clicking on the unsubscribe link included in the emails we send, or by reaching out to us directly.

Additionally, you have the right to object to the processing of your personal information. If your personal data is incorrect or no longer applicable, you may request its correction, or you can ask for the restriction of information processing.

Moreover, you can request to opt-out from any future sale of your personal information to third parties. Upon receiving an opt-out request, we will take action on it promptly, ensuring that we address it no later than fifteen (15) days from the date of submission.

To exercise any of these rights, please do not hesitate to get in touch with us.